Refund & Exchange Policy
At MYTH, we aim to deliver a smooth and premium experience.
If you face any issue with your order, we are here to help.
Exchange Policy
You can request an exchange within 3 days of receiving your order.
Conditions:
• The product must be unused and in its original packaging
• The item must be in the same condition as received
• Proof of purchase is required
Exchange is allowed only in case of:
• Wrong item received
• Defective product
Refund Policy
Refunds are only available in special cases.
Eligible cases:
• Damaged product
• Incorrect order
Conditions:
• Request must be submitted within 3 days of delivery
• Product must be unused
Refund method:
• Refunds are processed through the same payment method
• Cash orders will be refunded via wallet or bank transfer
Non-Returnable Cases
We do not accept returns or exchanges for:
• Opened or used products
• Change of mind
• Personal scent preference
Request an exchange: